高薪工作機會

工作內容：At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 工作職責： 1. 提供美體/精油芳療/SPA療程 技術服務 2. 提供美容保養、精油芳療、身體解壓等養生保健知識 3. 維護顧客關係 4. 積極、主動、具服務熱忱、溝通協調能力。 5. 具相關經驗者佳。 6. 其他主管交辦事項。

工作內容：At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 工作職責： 1.負責各類型瑜珈課程教學授課任務。 2.負責指導學員各環節的學習事項。 3.規劃與執行教學活動。 4. 維護教學品質及學員安全。 5. 積極、主動、具服務熱忱、溝通協調能力。 6. 具相關經驗者佳。 7. 其他主管交辦事項。

工作內容：Manage the food and beverage operations of the hotel to ensure the success of established food and beverage quality and guest service quality standards. Achieve departmental revenue and profit goals. 管理酒店的餐飲運營，確保成功建立餐飲品質和賓客服務品質標準，完成部門的收入和利潤目標。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。 • Monitor budget and cost control, focus on food, beverage and labor cost. • 監控預算並控制費用，重點監督食品、酒水與人力成本。 • Strive for multitasking skills performance to reduce labor cost • 力求員工的多技能工作表現以降低勞動成本。 • Determine the minimum and maximum stocks of all food, beverage, material and equipment • 確定所有餐飲、材料和設備的最低和最高存貨標準。 • Managing the day-to-day issue about staffs, well arrange job assignment and settle job target & development plan for them. Coach staff and regular review with departmental staffs; monitor and assist all to solve problems and improve their performance. • 處理員工日常事務，計畫並分配工作，為每個員工設定工作和發展目標。為員工提供教導、輔導並給予定期回饋，協助解決各種員工矛盾，提高團隊成員的績效。 • Train all team member according governmental’ requirement and ensure all of them have proper training on quality & service standard. Ensure all staffs could work with necessary equipment and tools. • 按照政府法規教育和培訓所有團隊員工。確保員工獲得品質與服務標準方面的恰當培訓，並為員工配備完成全部工作所需的工具與設備。 • Ensure all outlets, equipment and facilities are in good condition and proper store. Any repair request should inform Engineering Department immediately. • 確保所有餐飲場所及設施設備的整潔、除塵到位並根據預期業務量儲備適量庫存。若有任何維修需求，應立即通知工程部。 • Polite, efficiency and quick respond to any question or complain from guests to ensure keep high score for Heartbeat. • 禮貌、迅速、高效地對所有賓客提出的問題、投訴或要求予以回應，確保達到較高的客戶滿意度。 • Be interactive with guest to achieve their expectation. • 與賓客聯絡互動，確保達成賓客的期望。 • Developing popular menus and beverage lists offering guests’ value for money in accordance with IHG guidelines. • 按照洲際酒店集團的指導綱要制定深受歡迎且物有所值的菜單和酒水單。 • Planning and organizing successful Food and Beverage promotions throughout the year and trace their results. • 計畫並成功組織全年的酒店餐飲活動並跟蹤其結果。 • Maintains knowledge of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits • 通過商業雜誌和現場拜訪不斷的瞭解酒店和餐廳領域內餐飲準備和服務方面的潮流、系統、操作和設備。 • Settings standards of all food, Beverage and equipment purchases in accordance with IHG guidelines • 按照洲際酒店集團的指導綱要制定所有餐飲和設備的採購標準。 • Keeping an up-dated Hotel Policies and Procedures file and up-dated files on all Food and Beverage matters • 更新酒店規章制度的檔案及所有與餐飲部相關的檔案。 • Controls and analyzes, on an on-going basis, the following: • 持續性的控制和分析以下工作： • Sales and Revenue Report • 銷售和收入報表 • Cost Control • 成本控制 • Quality and presentation of food and beverage products • 餐飲產品的品質和外觀 • Service standard • 服務標準 • Condition and cleanliness of facilities and equipment • 設施和設備的狀況和衛生 • Guest satisfaction • 賓客滿意度 • Oversee the F&B activities, business and events. • 監督餐飲活動、生意和宴會情況 • Ensure food, beverage, storekeeper and equipment safety with supplementary supply. Meanwhile, decrease waste. • 確保食品、飲料、庫存及設備的安全儲存，及時、高效地補充供貨，同時降低浪費的情況。 • Performs related duties and special projects as assigned. Manager on duty is required if necessary. • 執行分配給的相關職責和特殊專案。可能需要擔任值班經理。

工作內容：At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel. Key to this role is developing expertise in understanding sector/account needs, maximizing guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Catering and Events team members. 按照年度市場銷售計畫管理銷售工作和活動，完成並超越酒店的預算和銷售戰略目標。這一角色的關鍵是培養了解行業/客戶需求的專業知識，最大限度地提高客人滿意度，並為酒店增加收入。 在適用的情況下，此角色還將涉及指定餐飲和活動團隊成員的管理和積極指導。 DUTIES AND RESPONSIBILITIES工作職責 • Monitors competitors’ activities and assists in marketing intelligence.監督競爭對手的活動並協助監察市場動態。 • Refers sales leads to appropriate personnel within the InterContinental Hotels Group.在洲際酒店集團的範圍內將銷售線索提供給適合的人員。 • Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.根據在銷售策略中既定目標，向新的、現有的、有可能的客戶進行銷售，並與其談判商定最適合的價格以爭取最大的利潤。 • Services existing business through management of account bases and sell all facets of the hotel.通過客戶管理，向現有的客戶提供服務並銷售酒店的所有設施。 • Manage the corporate head office and the preferred hotel history for that company.管理公司總部檔案和瞭解公司優先使用的酒店記錄。 • Develop and maintain a regular pattern of sales calls, meeting with principals of target market.設立和保持定期的銷售拜訪模式，與目標市場的主要人物會面。 • Provides direction on, and conducts market research and analysis.指導和進行市場調研和分析。 • Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business.根據酒店的營業需要，與業務連絡人、會務策劃者、遊客和會展局、旅行社、旅遊運營商、航空公司、公司客戶、政府部門和其它客人發展並保持聯繫。 • Builds profile within local market place through attendance at various events and local market place.通過參與當地市場的各種活動在當地市場上樹立良好形象。 • Conduct client interviews. Travel when required to promote the hotel and develop potential business.對客戶進行拜訪。需要時出差對酒店進行推銷，發展潛在的業務機會。 • Plan and conduct familiarization tours and site inspections.策劃並實施使客人熟悉環境的現場考察活動。 • Maintain regular contact with the IHG hotels in your region and the regional reservation office.與所在區域內的洲際酒店集團成員和區域預訂辦公室保持定期聯繫。 • Grows existing business and establishes and pursues leads which will develop business.發展現有業務，並建立和尋找發展業務的機會。 • Interfaces with operations on a timely basis.及時與運營部門進行溝通。 • Assesses sales and marketing data and the evaluation of sales and marketing activities.評估市場銷售資料及活動。 • Assists with the preparation of new products and services.協助新產品和服務的準備工作。 • Analyses sales mix and likely impact on hotel goals.分析銷售綜合計畫和可能對酒店目標產生的影響。 • Works with superior on manpower planning and management needs and also in the preparation and management of the Department’s budget.和上級領導一起進行人力規劃和管理需求，進行編制和管理部門預算。 • In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity.在會前策劃過程中，與會議策劃人員協商確定最佳會議室配置、會議/休息流程建議、菜單規劃、餐飲協調、餐桌佈置、裝飾選擇等，以提高會議效率和生產力。 • Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing.每天與每位會議策劃者會面，匯報日常活動、審查消費、帳單和合同計費的任何例外情況，並審查最終計費的估算。 • Assigned upon situation as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly.視情況指定聯絡點，提供即時協助，以快速滿足客戶需求，讓活動順利進行。 • Supervise the organizations of post-event calls and collection of Feedback Survey and follow up with customers to obtain event feedback and identify further business opportunities.監督活動後客戶反饋調查的收集並確定進一步的商機。

工作內容：At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Responsible for the development and smooth operation of the kitchen and stewarding operations with emphasis on quality, presentation within the guidelines of the standardised menus, and staff training. 依照標準化功能表的要求，以品質和外觀為重點，協助負責廚房和管事部工作的順利進行。 DUTIES AND RESPONSIBILITIES工作職責 • Based upon menu item sales figures, review the profitability and popularity of dishes upon the menu and make changes where applicable (this function is be carried out in conjunction with the General Manager) • 在功能表菜單銷售數位的基礎上，檢查功能表上菜單的利潤情況和受歡迎的程度，並在適當時做相應調整（與總經理共同履行此項職責）。 • Supervise the kitchen in the preparation and presentation of all food items in accordance with the hotel’s food and beverage standards and standardised menu guidelines • 監管廚房工作，按照酒店的餐飲標準和標準化功能表的規定對所有菜目進行製作和裝飾。 • Monitor standards of production to ensure quality • 監督製作標準以確保品質。 • Supervise all aspects of kitchen cleanliness and co-ordinate the effective utilisation of all kitchen attendant within the effective manning levels, ensuring that all kitchen areas are maintained in a hygienic condition at all times and ensuring adherence to hotel standards • 監督酒店清潔情況，在人力配置合理水準範圍內協調廚房人力利用工作，確保廚房衛生的保持工作達到酒店標準。 • Control the drafting of rosters, ensuring each area is effectively covered and within keeping of the hotel’s annual manning and payroll budgets. These guidelines to be provided by the General Manager • 管理排班表的起草工作，確保覆蓋所有工作領域，卻不超出酒店的年度人力配置和工資預算。總經理將負責制定指導方針。 • Maintain a sound knowledge of the hotel’s procedures for purchasing of food stocks, the control of purchasing levels and ensuring all necessary measures are in place to maintain budgeted food cost in all areas, while ensuring adequate food stocks and maintaining standards • 熟知酒店食品存貨的採購，管理採購水準的工作程式，確保採取一切必要手段來控制食品預算成本的各方面，同時確保充足的食品庫存並維持標準。 • Under the direction of the Food and Beverage manager and with the stores department assist and maintain with the continuous monitoring of all aspects pertaining to the control of the hotel’s food cost • 在餐飲部經理的指導下，與庫存部門一起協助對所有與酒店食品管理相關的各個方面進行持續性的監控。 • Be actively involved in the hotel’s Total Quality Management programme, having a sound knowledge and understanding of InterContinental Hotels TQM philosophies, ensuring its effectiveness in the operation of the kitchen, encouraging all staff to play an active role • 積極參與酒店的完全品質管制活動，熟知並理解洲際酒店集團的完全品質管制理念，確保其在廚房工作中的有效性，鼓勵所有員工發揮積極性。 • Ensure the highest standards of personal presentation, hygiene and conduct in accordance with the hotel standards • 依照酒店標準，確保個人形象、衛生和行為的最高標準。 • To organize and supervise the training of kitchen staff, motivating all staff to increase skills in food preparation and kitchen management. Ensure all training given is accurately recorded and that all staff are reviewed and appraised within the necessary time frames as required by the Human Resources Department • 組織和監督廚房員工的培訓，以增進食品製作和廚房管理的技巧。確保所有培訓均得到準確記錄，並且在必要的時間櫃架內按照人力資源部的要求對所有員工進行檢查和考核。 • Ensure all MAF and HACCP guidelines are achieved and maintained. Check monitoring procedures daily • 確保遵守MAF和HACCP指導方針。每日檢查監控程序。 • Ensure all equipment is properly maintained and stored, with all breakage’s and breakdowns being properly reported and recorded • 確保正確的保養和存儲所有設備，正確報告和記錄所有破損和故障設備。 • Be fully conversant with the hotel’s fire, security and emergency procedures • 準確記錄事故，確保所有隱患均得到檢查，以減少未來事故的發生。 • To perform any other duties so directed by the General Manager that affect the operation and profitability of the kitchen and department • 執行其它由總經理分派的任務，以促進廚房和部門的運作和利潤。 • Works with Executive Chef in manpower planning and management needs • 和行政總廚一起進行人力規劃和管理需求。 • Works with Executive Chef in the preparation and management of the Department’s budget • 和行政總廚一起編制和管理部門預算。 • Other reasonable Ad hoc tasks assigned by supervisor • 其他由主管分配的合理任務

工作內容：Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Individual must be friendly, enjoy learning new things and working in a team environment. Must be flexible, willing to work smart, get along well with others and have the passion to go the extra mile to surprise and delight our guests. As part of the Indigo Team, individual may work in other areas of the hotel and may be trained to perform tasks and act in a secondary roll in support of our commitment to providing Inspired Service. At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. • Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. • Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what‘s going on. • Be original by building connections with our guests and being imaginative to create memorable experiences. DUTIES AND RESPONSIBILITIES • Reports directly to and communicates with the Assistant Front Office Manager on all pertinent matters affecting guest service and hotel operations • Provides functional assistance and direction to all departments • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel • Supports and assists Front Office personnel and all departments at peak periods • Ensures VIPs and priority club guests receive special attention • Inspects front office and back of house regularly for cleanliness • Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff • Promotes inter-hotel sales and in-house facilities • Checks billing instructions and monitors guest credit • Analyses the rate variance report to ensure rooms revenue control • Takes action with the Property Management Systems (PMS) in emergency situation • Fully conversant with all hotel emergency procedures • Ensure working of all Front Office Policies and Procedures when night staff

工作內容：1.宴會現場突發狀況處理 2.與相關單位維持良好溝通協調 3.掌控宴會人力調度，實行員工訓練 4.制訂餐廳服務方式、標準作業流程 5.熟悉餐飲各項服務技能，完成主管交辦事項 6.維持並控管產品品質、餐飲服務及各項成本 7.維持飯店專業形象，與顧客保持良好關係，妥善處理客訴、危機處理

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