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KH-日文客服 (羅馬尼亞公司/英日能力)
面試心得
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企業名
新加坡商立可人事顧問有限公司
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工作地點
台北市大安區
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薪資
月薪45000~55000元
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工作內容
Technical Customer Support 技術客服(日文)
- 條件:配合度高、具備日文+英文能力、有客服經驗 or 技術經驗佳
- 主要以電話跟email回覆客戶問題及客訴
- 薪資: 45K-55K (每月2,400伙食津貼/每月全勤3,000) = 有全勤就保障50,400起 (每月另有額外0-3000績效獎金,看表現!!)
- 工作時間:排班制,一到日都會排班,固定班別 13:00 to 22:00
Job Description:
o The Technical customer support representative has the responsibility to advise and assist customers to resolve the technical and non-technical situations raised/ encountered by them, regarding the products and services specific to the project for which assistance is requested, provides support and assistance in using products and services, takes/ registers/ solves requests, notifications and complaints and offers answers to customers, following the predefined flows of managing the requests received specific to the communication channel used with the customers and maintains the database(s) that includes the details of all interactions as well as the most frequent questions/situations encountered.
Requirements:
o Proficiency on C1 level in the Japanese written and spoken;
o Proficiency on B2 level in English written and spoken;
o Windows Operating system understanding and respective applications operating skills, Office tools knowledge;
o Web-based applications and database operating acquaintance and skills;
o Technical understanding: Gadget oriented, passionate about computers or technology; Gaming enthusiastic, knowledgeable about the industry.
新加坡商立可人事顧問有限公司-使用1111轉職專區
https://central1111.com.tw/turn/